![]() “I had so much more time to really get customer experience focused and loved seeing how customers were saying so many great things about our company, thanks to Oncue.” “Oncue has taken so much off my plate… everything I needed, literally, was in one place.” In particular, Brown attributes Oncue’s booking service - a team of professionally-trained sales agents who can answer calls, follow up on leads and book moves for him - as a critical component of his success. “I had been manually taking calls, writing things down on paper, calculating jobs on paper or my phone… It was a nightmare.” In April, 2021, Brown became an Oncue customer, and his entire operation took off. “I was looking for solutions on how to streamline my business before the busy season started,” said Brown. As he entered the next phase of growth, Brown found himself with one challenge - time. Towards the end of 2020, Brown took a leap of faith, left his full time job at Ace Hardware, and devoted himself full time to running the moving company. “When you take care of your customers and improve their experience with you, there is no way you can fail.” “One thing has always been clear to me,” said Brown. For the next few years, business gradually picked up until 2020 when Brown was able to purchase his first truck, which allowed him to provide an even higher level of service for his customers. In 2015, owner Andrew Brown started Immediate Movers when he saw a need in his local community to provide full service moves. Immediate Movers was selected for the recognition among Oncue’s customers based on its consistent commitment to excellent customer service from its locations serving Indiana, Northeast Illinois, and Southwest Michigan. SAN FRANCISCO, CALIFORNIA, USA, Octo/ / - Oncue ®, the leading software and booking service for the moving industry, announced that Immediate Movers of La Porte, Indiana was its inaugural winner of the Oncue Mover Of The Month Award. Oncue®, the leading software and booking service for the moving industry, announced that Immediate Movers was its inaugural winner of Oncue Mover Of The Month.
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